Introduction

PlotSpark is committed to protecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal information when you use our allotment management services.

Information We Collect

We collect information you provide directly to us, as well as information automatically collected when you use our services:

• Account information (name, email, contact details)
• Plot and allotment management data
• Usage analytics and service interaction data
• Communications and correspondence with our support team

How We Use Your Information

• To provide and maintain our allotment management services
• To communicate with you about your account and our services
• To improve and enhance our platform based on usage patterns
• To comply with legal obligations and protect our rights

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• With trusted service providers who assist in operating our platform
• In connection with a merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure data transmission, and access controls. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

Your Rights (GDPR)

If you are in the European Union, you have the following rights regarding your personal data:

• Right to access your personal data
• Right to correct inaccurate or incomplete data
• Right to request deletion of your data
• Right to export your data in a machine-readable format
• Right to object to processing of your data

Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage patterns, and provide personalized content. You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the 'Last updated' date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at privacy@plotspark.co.uk or through our support channels.